{"id":2223,"date":"2026-08-06T04:37:43","date_gmt":"2026-08-06T08:37:43","guid":{"rendered":"https:\/\/lakropusa.com\/?page_id=2223"},"modified":"2026-08-06T04:42:53","modified_gmt":"2026-08-06T08:42:53","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/lakropusa.com\/es\/return-policy\/","title":{"rendered":"Return policy"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Last updated: August 6, 2026<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At LaKrop USA, customer satisfaction is important to us. Please review our return policy before making a purchase.<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>RETURN ELIGIBILITY<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Returns may be requested within 14 days of delivery.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To qualify for a return, the product must be:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Unopened and unused.<\/li>\n\n\n\n<li>In its original packaging.<\/li>\n\n\n\n<li>Sealed and in resalable condition.<\/li>\n\n\n\n<li>Accompanied by the order number or proof of purchase.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">For hygiene and safety reasons, we cannot accept returns of products that have been opened, used, tested, altered, or removed from their original seal.<\/p>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>HOW TO REQUEST A RETURN<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Before sending a product back, contact us at\u00a0<a href=\"mailto:info@lakropusa.com\">support@lakropusa.com<\/a>\u00a0with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your name and order number.<\/li>\n\n\n\n<li>The product you wish to return.<\/li>\n\n\n\n<li>The reason for the return.<\/li>\n\n\n\n<li>Photos of the product and its packaging, when applicable.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Products returned without prior authorization may not be accepted.<\/p>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>RETURN SHIPPING<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are responsible for return shipping costs unless the product arrived damaged, defective, or incorrect.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Original shipping charges are non-refundable. We recommend using a trackable shipping service, as LaKrop USA is not responsible for return packages lost in transit.<\/p>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>DAMAGED OR INCORRECT PRODUCTS<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">If your order arrives damaged, defective, or incorrect, contact us within 48 hours of delivery.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please include your order number and clear photos of the product, packaging, and shipping label. We will review the request and provide the appropriate resolution.<\/p>\n\n\n\n<ol start=\"5\" class=\"wp-block-list\">\n<li>REFUNDS<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Returned products will be inspected after they are received.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the return is approved, the refund will be issued to the original payment method within 5\u201310 business days. Processing times may vary depending on your bank or payment provider.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Products that are opened, used, damaged after delivery, or returned without their original packaging will not qualify for a refund.<\/p>\n\n\n\n<ol start=\"6\" class=\"wp-block-list\">\n<li>NON-RETURNABLE ITEMS<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">The following items cannot be returned:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Opened, used, or tested products.<\/li>\n\n\n\n<li>Products without their original seal or packaging.<\/li>\n\n\n\n<li>Final-sale or clearance products.<\/li>\n\n\n\n<li>Promotional items or complimentary gifts.<\/li>\n\n\n\n<li>Products damaged through misuse or improper application.<\/li>\n<\/ul>\n\n\n\n<ol start=\"7\" class=\"wp-block-list\">\n<li>EXCHANGES<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">If you need a different product, contact us before returning your order. When appropriate, we will explain the available options. Any price difference and additional shipping costs may apply.<\/p>\n\n\n\n<ol start=\"8\" class=\"wp-block-list\">\n<li>CONTACT US<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">LaKrop USA<br>Email:\u00a0<a href=\"mailto:info@lakropusa.com\">support@lakropusa.com<\/a><br>Phone: 786-779-8638<br>Address: 23468 SW 129th Ave, Miami, FL 33170<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Last updated: August 6, 2026 At LaKrop USA, customer satisfaction is important to us. Please review our return policy before making a purchase. Returns may be requested within 14 days of delivery. To qualify for a return, the product must be: For hygiene and safety reasons, we cannot accept returns of products that have been [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_joinchat":[],"footnotes":""},"class_list":["post-2223","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"lakropusaadmin","author_link":"https:\/\/lakropusa.com\/es\/author\/lakropusaadmin\/"},"uagb_comment_info":0,"uagb_excerpt":"Last updated: August 6, 2026 At LaKrop USA, customer satisfaction is important to us. Please review our return policy before making a purchase. Returns may be requested within 14 days of delivery. To qualify for a return, the product must be: For hygiene and safety reasons, we cannot accept returns of products that have been&hellip;","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/lakropusa.com\/es\/wp-json\/wp\/v2\/pages\/2223","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lakropusa.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lakropusa.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lakropusa.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lakropusa.com\/es\/wp-json\/wp\/v2\/comments?post=2223"}],"version-history":[{"count":2,"href":"https:\/\/lakropusa.com\/es\/wp-json\/wp\/v2\/pages\/2223\/revisions"}],"predecessor-version":[{"id":2226,"href":"https:\/\/lakropusa.com\/es\/wp-json\/wp\/v2\/pages\/2223\/revisions\/2226"}],"wp:attachment":[{"href":"https:\/\/lakropusa.com\/es\/wp-json\/wp\/v2\/media?parent=2223"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}